BMC Building Blocks

(Re)Invent Your Business Model

by
Roel
Roel

This deck helps you invent and reinvent business models using the Business Model Canvas (BMC) by Alexander Osterwalder and Yves Pigneur.

importspreadsheet

Value Propositions

WHAT value do you deliver to each customer segment? The products, services, and benefits that solve customer problems or satisfy their needs.
BMC Building Blocks
Value Propositions
Value PropositionsAccessibility

Opening access to products or services that were previously unavailable or hard to reach.

BMC Building Blocks
Value Propositions
Value PropositionsEmotional & Lifestyle

Creating emotional benefits or enabling customers’ desired lifestyles.

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Value Propositions
Value PropositionsPrice/Affordability

Offering the lowest prices or best value for money to price-sensitive customers.

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Value Propositions
Value PropositionsRisk Reduction

Reducing customers’ financial, performance, operational, or emotional risks.

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Value Propositions
Value PropositionsSpeed to Market/Agility

Being first, fastest, or most responsive to changing market needs.

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Value Propositions
Value PropositionsTransparency & Trust

Building trust through clear, honest, and transparent communication and practices.

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Value Propositions
Value PropositionsDesign & Aesthetics

Differentiating through attractive product design, visual appeal, and user experience.

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Value Propositions
Value PropositionsPerformance

Competing by offering superior quality, features, speed, or technical capabilities.

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Value Propositions
Value PropositionsConvenience

Making it easier, faster, or more accessible for customers to get and use your solution.

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Value Propositions
Value PropositionsEnvironmental

Delivering value through sustainable, ethical, or environmentally friendly practices.

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Value Propositions
Value PropositionsBrand, Status & Identity

Providing prestige, identity, or belonging through strong brand association.

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Value Propositions
Value PropositionsCustomized

Providing tailored products or services that match individual customer preferences.

Customer Segments

WHO are you creating value for? Different groups of people or organizations with distinct needs that you’re serving in your business.
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Customer Segments
Customer SegmentsBehavioral/Usage-Based Segmentation

Segmenting customers by usage frequency, purchase patterns, or behavioral characteristics.

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Customer Segments
Customer SegmentsSegmented

Serving multiple related customer groups with tailored variations of your offering.

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Customer Segments
Customer SegmentsMulti-Sided Platform

Connecting interdependent customer groups that create value for each other.

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Customer Segments
Customer SegmentsB2B vs B2C Segmentation

Distinguishing between business customers and individual consumers with different strategies.

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Customer Segments
Customer SegmentsGeographic Segmentation

Segmenting customers by country, region, city, or rural/urban location.

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Customer Segments
Customer SegmentsPsychographic Segmentation

Segmenting customers by values, beliefs, attitudes, interests, and lifestyles.

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Customer Segments
Customer SegmentsDiversified

Serving two or more unrelated customer segments with fundamentally different needs.

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Customer Segments
Customer SegmentsNiche Market

Serving a highly specific, specialized customer group with distinct needs.

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Customer Segments
Customer SegmentsDemographic Segmentation

Segmenting customers by age, gender, income, education, family status, or lifestyle.

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Customer Segments
Customer SegmentsMass Market

Serving a broad, undifferentiated customer base with similar needs.

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Customer Segments
Customer SegmentsJob-to-be-Done Segmentation

Segmenting customers by the jobs, tasks, or outcomes they are trying to achieve.

Channels

HOW do you reach your customers and deliver your value proposition? The ways you communicate with and deliver value to your customer segments.
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Channels
ChannelsCompany Website/E-commerce

Selling directly to customers via your own online store or platform.

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Channels
ChannelsAgents, Brokers & Reps

Selling through independent agents or brokers on a commission basis.

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Channels
ChannelsAffiliate & Referral Networks

Driving sales via affiliates or partners who earn commission on referred customers.

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Channels
ChannelsDistributors & Wholesalers

Selling in bulk to intermediaries who supply retailers or resellers.

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Channels
ChannelsSocial & Digital Marketplace (Platforms)

Selling through third-party digital marketplaces and social commerce platforms.

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Channels
ChannelsDirect Sales (Own Sales Force)

Selling directly to customers through a company-employed sales team.

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Channels
ChannelsHybrid Multi-Channel

Using a mix of direct and indirect channels to reach different customers.

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Channels
ChannelsFranchising

Expanding through franchisees who operate branded locations under license.

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Channels
ChannelsRetail Partnerships (Third-Party Stores)

Selling products through third-party physical or online retail outlets.

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Channels
ChannelsPartner Ecosystems & Apps

Reaching customers via partners who extend your platform with integrations or apps.

Key Activities

WHO are you creating value for? Different groups of people or organizations with distinct needs that you’re serving in your business.
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Key Activities
Key ActivitiesContent Creation/Curation

Creating or curating content as a core way of delivering value.

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Key Activities
Key ActivitiesPlatform/Network Management

Operating and maintaining a platform where different users interact or transact.

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Key Activities
Key ActivitiesBrand Building & Marketing

Building awareness and acquiring customers through marketing and branding.

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Key Activities
Key ActivitiesProblem-solving

Designing and delivering tailored solutions to specific customer problems.

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Key Activities
Key ActivitiesProduction

Designing and producing products or deliverables for customers.

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Key Activities
Key ActivitiesResearch & Development

Researching and developing new products, features, or technologies.

Key Resources

WHAT assets do you need to make your business model work? The most important physical, intellectual, human, and financial assets required.
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Key Resources
Key ResourcesPartnerships/Relationships

Leveraging strategic relationships and alliances as critical assets.

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Key Resources
Key ResourcesFinancial Resources

Using cash, credit, or investment capital to fund operations and growth.

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Key Resources
Key ResourcesDistribution Network

Using logistics, supply chain, or fulfillment capabilities to deliver value.

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Key Resources
Key ResourcesIntellectual Property & Brand

Leveraging patents, trademarks, copyrights, and brand reputation as key assets.

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Key Resources
Key ResourcesTechnology/Platform

Using software, platforms, algorithms, or infrastructure as core enablers.

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Key Resources
Key ResourcesHuman Resources

Relying on people’s skills, knowledge, and experience to run the business.

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Key Resources
Key ResourcesPhysical Resources

Using tangible assets like buildings, equipment, or inventory to create value.

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Key Resources
Key ResourcesCustomer Data & Insights

Using collected customer data and insights to drive decisions and personalization.

Key Partners

WHO do you work with to make your business model work? The network of suppliers, partners, and strategic alliances that help you operate.
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Key Partners
Key PartnersFranchising Partners

Partnering with franchisees who own and operate locations under your brand.

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Key Partners
Key PartnersEcosystem Partnerships (APIs, Integrations, Extensions)

Partnering with others who build on or integrate with your platform.

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Key Partners
Key PartnersCoopetition (Strategic Partnerships with Competitors)

Collaborating with competitors on shared interests while still competing.

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Key Partners
Key PartnersJoint Ventures (Creating New Entity for Specific Initiative)

Creating a new jointly owned entity with partners for a specific purpose.

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Key Partners
Key PartnersStrategic Alliances (Non-Competitors)

Partnering with non-competing companies for mutual advantage.

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Key Partners
Key PartnersBuyer-Supplier Relationships (Supply Chain)

Building strong, reliable relationships with key suppliers or vendors.

Customer Relationships

WHAT type of relationship do you establish with each customer segment? The links you create between your business and each customer segment to acquire, retain, and grow them.
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Customer Relationships
Customer RelationshipsSelf-Service

Enabling customers to complete tasks and solve problems independently.

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Customer Relationships
Customer RelationshipsPersonal Assistance (Dedicated Support)

Providing one-on-one human support through account managers or service staff.

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Customer Relationships
Customer RelationshipsCo-Creation (Involving Customers in Product Development)

Engaging customers directly in designing, improving, or testing offerings.

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Customer Relationships
Customer RelationshipsSubscription/Membership Relationship

Maintaining ongoing relationships through recurring payments for access or benefits.

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Customer Relationships
Customer RelationshipsTransactional (Minimal/No Relationship)

Handling one-off purchases with little or no ongoing relationship.

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Customer Relationships
Customer RelationshipsLoyalty/Rewards Programs

Rewarding repeat customers with points, perks, or exclusive benefits.

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Customer Relationships
Customer RelationshipsCommunity Building

Creating communities where customers connect, share knowledge, and support each other.

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Customer Relationships
Customer RelationshipsManaged Services (Ongoing Relationship & Support)

Providing continuous management or maintenance of customer outcomes over time.

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Customer Relationships
Customer RelationshipsAutomated Services (Chatbots, AI, Automation)

Using automated systems or AI to handle routine customer interactions at scale.

Cost Structure

WHAT are your major costs? All the costs incurred to operate your business model.
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Cost Structure
Cost StructureEfficiency/Optimization

Continuously lowering costs through process, technology, or efficiency improvements.

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Cost Structure
Cost StructureCost-Driven vs Value-Driven Model

Structuring the business around either lowest cost or highest value.

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Cost Structure
Cost StructureEconomies of Scale

Reducing unit costs as volume grows by spreading fixed costs.

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Cost Structure
Cost StructureFixed Costs

Incurring costs that do not change with production or sales volume.

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Cost Structure
Cost StructureSemi-Variable Costs

Managing costs that contain both fixed and variable components.

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Cost Structure
Cost StructureVariable Costs

Incurring costs that rise or fall directly with activity or volume.

Revenue Streams

HOW do you earn money from each customer segment? The cash a customer segment generates for your business from your value propositions.
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Revenue Streams
Revenue StreamsFreemium Model

Offering a free basic tier with optional paid upgrades or premium features.

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Revenue Streams
Revenue StreamsAffiliation/Referral Revenue

Earning commissions from sales generated by referring customers to others.

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Revenue Streams
Revenue StreamsProduct Sales (One-Time Transaction)

Earning revenue from one-time sales of physical or digital products.

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Revenue Streams
Revenue StreamsTiered/Premium Pricing

Offering multiple pricing tiers with different feature sets or service levels.

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Revenue Streams
Revenue StreamsAdvertising/Attention Monetization

Earning revenue by selling advertising access to your audience.

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Revenue Streams
Revenue StreamsBrokerage/Commission Model

Earning commission on transactions between buyers and sellers you connect.

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Revenue Streams
Revenue StreamsSubscription/Recurring Revenue

Earning predictable revenue from regular, recurring customer payments.

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Revenue Streams
Revenue StreamsMarketplace/Transaction Fees

Earning fees on transactions processed through your platform or marketplace.

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Revenue Streams
Revenue StreamsData/Insights Monetization

Earning revenue from selling data, insights, or analytics derived from users.

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Revenue Streams
Revenue StreamsRental/Lease Model

Earning revenue by renting or leasing assets instead of selling them outright.

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Revenue Streams
Revenue StreamsConsulting/Professional Services Revenue

Earning revenue by selling expertise, advice, or implementation services.

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Revenue Streams
Revenue StreamsPay-Per-Use/Usage-Based Pricing

Charging customers based on their actual usage or consumption.

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Revenue Streams
Revenue StreamsLicensing/IP Monetization

Earning fees by licensing intellectual property or technology to others.

Deck created by

Roel
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